Contact Us

Barclays Bank of Zimbabwe Ltd.
Barclay House
PO Box 1279
Corner First St & Jason Moyo Ave
Harare
Zimbabwe

Switchboard: +(263) (4) 758280-9

Email: customer-service@barclays.com

 

Call Centre

You may also reach us through our 24 hour call centre on any of the following numbers:

08004216

+263 250579

*08080092
*08080093
*08080094
*08080095
*08080096

+263772192865
+263772192868
+263772192869
+263772192872
+263772192874

* Econet Subscribers only

 

Customer Services

Complaint Management Process

If you are dissatisfied with the service that you receive from Barclays you have the right to complain through any of our branches in person, by telephone, email, fax, letter or complete a complaints leaflet which you can obtain from any of our branches. We aim to resolve your complaints within 48 hours. If the complaint is unresolved within 48 hours you may escalate to Customer Service Department using any of the call centre numbers above. We also welcome Compliments, which you may bring to our attention through the same channels as outlined above.